Posts Tagged ‘branding’

Appealing to the Youngest Common Denominator

Audience Demographics, Branding, Film, Internet, Marketing, Media, Online Video, Television | Posted by Larry Greenberg
Aug 11 2009

New York Times film reviewer A.O. Scott recently lamented Hollywood’s reliance on formulaic juvenility.  Just look at this summer’s crop of sequels, comic-book based adventures and bawdy comedies. For Scott, the issue wasn’t whether they were financially successful – many were – but whether box office success means movie-goers actually liked what they saw.

Cinemas continue to attract audiences, despite countless other entertainment options. It could be that unlike professional movie critics,  ticket buyers, both young and old, enjoy what the studios are offering. It could also be that going to a movie theater is still a relatively inexpensive (if you forgo the super combo at the concession stand), immersive and social experience. It’s a good excuse to get out of the house. For many, it would take a record string of stinkers to break their movie-going habit.

Scott’s wish that Hollywood give more original, mature and complex films a chance to find an audience has been echoed by many.  I share the sentiment. I would probably go to the theater more often if only there were more interesting choices.  But the studio statisticians aren’t about to ignore numbers like these: According to a 2007 MPAA Movie Attendance Study, “although 12-24 year-olds represent 22% of the total population in the United States, they represent 27% of all moviegoers and 41% of all frequent moviegoers.”   No surprise that the teenager perspective totally rules.

Scott is not the only one to recently express unhappiness with Hollywood’s long-accepted youth marketing strategy. Late night talk show host Craig Ferguson recently railed in his monologue against television advertisers, their obsession with the young adult demo, and how this is the reason why many shows tend to be sophomoric or, as he puts it, “why everything sucks.”

You can view Craig Ferguson’s monologue here:

The conventional wisdom, established by the television advertising industry some time back in the 1950s, is that young audiences are most valued because they represent an opportunity to build a lifetime brand relationship. Television programming executives, therefore, must design shows to reel them in; to do otherwise would be innovative, but possibly career-ending, risk-taking.

Can we expect studios and networks to continue to cater to the tastes of a young audience at the expense of the older demographic?  Or will the emerging economics of the online world enable new opportunities for producers to serve the diverse tastes of a chronologically broader audience?

Decades after U.S. homes began being wired, cable networks finally began to deliver programming with the sophistication, interwoven plotting and nuanced character development of a great novel.  Premium networks like HBO broke the mold with The Sopranos and Six Feet Under, and now the basic cable networks have followed suit with such series as Mad Men and Breaking Bad.

Online “television,” which is associated typically with user-generated content, is often accused of celebrating juvenility.  As the technology grows up, it’ll develop into a platform that better serves a broader demographic. And then, who knows? If the quality of the content is good enough, some people might be willing to pay for it.

MySpace and Facebook: The Ups and Downs of Social Media Companies

Branding, Internet, Social Media | Posted by Larry Greenberg
Jun 12 2009

In 2005, Rupert Murdoch was regarded as a genius for scooping up MySpace for $580 million, besting media rival Sumner Redstone in the process.  Murdoch is now being second-guessed. This week the social media giant announced plans to cut about 420 employees – about 30% – of its U.S. staff and 450 employees – about two-thirds – of its international force.  There is speculation about the possibility that Redstone can now step in and purchase MySpace at what is now considered a relative bargain for the site — $1 billion.

According to eMarketer, in May 2009 Facebook topped MySpace as the most popular social networking site in the United States. And although as of April 2009 MySpace still led with almost 47 percent of the social networking advertising space, a Crain’s article refers to an eMarketer prediction that MySpace’s ad revenue will decline 15% this year to $495 million, while Facebook will see a 10% ad revenue increase to $230 million.

So for the moment, anyway, Facebook has overtaken MySpace as social media’s BMOC. Who will claim that title four years from now? Twitter? Or a yet-to-be identified company now incubating in some Silicon Valley garage or Silicon Alley loft? Or MySpace, once again?

Popular tastes can be fickle, after all, so how can a brand or company achieve a relatively permanent dominance in the social media space?

San Jose Mercury News’ Scott Duke Harris wrote an excellent piece last week discussing Facebook’s future, Planet Facebook: Is social networking site a phenomenon or fad?” He cites the company’s purported vision to make the terms “social connecting” and “Facebook” synonyms, just as Google became the verb for search.  More than 10,000 websites are now compatible with Facebook Connect, he notes, an easy way to sign on and provide chat feeds, videos, photos and other items to participating web sites.  The Twitter-Facebook connection is a fine example of the benefits that such interactivity adds to the online experience.

In addition to interactivity and ease-of-use, communications platforms rely on the network effect; the more users in the network, the more value that is provided to each customer in that network.  Verizon Wireless and countless other mobile phone companies hammer this point through their advertising.

But phone companies are able to lock consumers into costly contracts because they control the means of distribution; social networking brands don’t.  People can join, quit or ignore MySpace and Facebook at will.  Survival also depends not necessarily on the number of users, but the quality and value of those users to each other – something that LinkedIn does reasonably well for business professionals.

As MySpace restructures and, possibly, rebrands, perhaps it will focus its energies on what it already does best: being one of the best independently-produced music, film and comedy destinations on the web.

It’s tough being all things to all people.

The Media and the Message

Branding, Free Content, Internet, Paid Content, Social Media, Television | Posted by Larry Greenberg
Jun 09 2009


I recently attended a digital media event in which a panelist, a video producer, disagreed with Marshall McLuhan: the media is not the message; the message is the message, the panelist said.

Even if you’ve never heard of McLuhan, chances are you will recognize the reference. The Canadian scholar made up the phrase at a time when the new medium of television had all but secured its dominance as a message delivery platform.  Alternately brilliant and inscrutable, McLuhan’s controversial media theories got industry experts to think in a new way about the impact of technologies on people’s behavior – and on content itself.

McLuhan categorized different media as “hot” and “cool” according to the extent of sensory interpretation required of the consumer. Radio and newspapers were deemed hot because the information is presented fully formed, needing little sensory interpretation by listeners and readers.  Television, on the other hand, which in the 1950s and 60s offered a low-resolution, black-and-white image of inconsistent quality, was cool (and by that McLuhan didn’t mean ‘boss’).  Television required greater involvement of the viewer’s senses to ‘get the full picture.’

Back to the panelist’s point and what it has to do with the name of this blog.   Media has come a long way since McLuhan’s time.  There is an endless array of high and low-resolutions screens – HDTV, IPTV, mobile devices, portable readers, iPods, PCs, IMAX theatres and more. This variety offers new opportunities and challenges for advertisers, content publishers and influencers.  With so much content competing over so many platforms for the attention of a greatly disaggregated audience, quality, as defined by the beholders, will be an essential differentiator.  As the old saw goes, content – that is, good content – is king.

But the nature of the platform – the media – as well as context matter, too. For example, what demographic prefers what type of video and at what length?  How should a message or brand be shaped to leverage the power of a particular medium?

When it comes to video, conventional wisdom on this topic seems fleeting.  Online was thought suited best for user-generated video-snacking, an association that didn’t appeal to advertisers; then came Hulu and viewers started consuming full-length television episodes.  NetFlix’s Watch Instantly function will now be available through the Vista Media Center; and internet-ready televisions were front-and-center at this year’s CES.  Will this cause more filmmakers to consider direct-to-web features? Will advertisers now reassess online video or will the shrinking traditional television audience share still represent the biggest bang-for-the-buck?  Will users who are accustomed to free be willing to pay for premium content?

Hopefully this blog will serve to initiate discussions on these and other questions, as “The Media and the Message” will endeavor to explore a broad range of media-related issues involving monetization, content creation, messaging, branding and more.