Archive for September, 2010

Internet Marketing: Assuming the Mindset of a Media Company

Audience Engagement, Branding, Internet, Marketing, Public Relations | Posted by Larry Greenberg
Sep 27 2010

“Every company is a media company,” says Tom Foremski, the former Financial Times journalist.

Foremski is the force behind The Silicon Valley Watcher, which follows the business of technology and media. He also has a new website called, suitably enough, Every Company is a Media Company.  Foremski writes regularly about how the Internet, social networks and other types of digital media have radically changed the way we communicate – consumer to consumer, business to consumer, business to business.

Regardless of an organization’s size and structure – e.g., S-Corp., local service provider, or a multi-divisional international corporation – having a credible web presence has become essential to marketing and sales.   As I recently told a group of small business owners at the Mount Vernon Business Expo, a company’s strategy need not be extravagant.  In developing a strategy, however, businesses can benefit by assuming a mindset that is similar to that of a media company:  How can I be of use to my visitors?  What kind of information do they want and need?   By acting as a media company would, brands can build credibility and good will with target audiences and increase the frequency with which it engages prospects and customers.  Behaving like a media company means also abandoning the hard-sell and offering one’s expert advice without the expectation of a reciprocal sale.  The paradox, of course, is that the goal of such selflessness will lead to more sales in the future.

The financial barriers to web marketing are typically pretty low.  The time barriers – the amount of time that must be continually invested for a successful program – can be high.   Posts in the weeks to come will be written for the online marketing novice – the business owner or organization director seeking to understand the basics of creating a web presence and what type of investments, monetary and otherwise, are required.  I hope others who have already initiated Internet marketing programs will share their thoughts as well.

The Promise of Hyper-local News Sites

Advertising, Internet, Journalism, Newspapers | Posted by Larry Greenberg
Sep 09 2010

More than 20 years ago, right out of college, I worked as a stringer for a chain of news weeklies in Westchester County, New York.  I was assigned to report on the regularly scheduled sessions of town and village councils, as well as various government boards.  Some meetings lasted hours, often ending well after midnight.  On a few occasions, things dragged on thanks to inane bickering among a few board members with personal scores to settle.  On the whole, however, it seemed that our locally elected representatives were taking great care to make sure they got right the minutia of zoning, planning and other matters affecting their municipality’s fiscal stability and quality-of-life.

From that experience, I took away little in monetary compensation. I did gain the glory of my first byline, as well as a fat portfolio of clips.  I was also able to provide a few thousand of my neighbors with news of value to them, the non-controversial, but relevant information that would almost never find a place in the pages of the larger dailies.

Today the Internet continues to wreak havoc with the traditional newspaper model.  Publishers continue to reduce editorial staffs, as well as cut reporters’ salaries and benefits, due to disappearing ad revenues.   In order to make a living wage, some journalists have left the business for good.  As budgets are reduced, there are justifiable fears that content designed to entertain and incite will push out the type of dispassionate, in-depth journalism that serves the public good.

‘Creative destruction’ is used to describe an industry experiencing painful restructuring.  The term sounds cold-hearted.   But it’s hard to assess what this tumult will produce in 5 or 10 years time.  There is certainly one development that looks very positive – the emergence of hyper-local news sites.

Organizations such as Baristanet.com and Patch, which last year was bought by AOL, have established networks of hyper-local news sites designed to empower entrepreneurial and civic-minded journalists, photographers and videographers. Both organizations focus on underserved communities, providing extensive reporting about happenings at the neighborhood level.  Patch is particularly ambitious.  It now operates about 100 sites in 10 states, and AOL has plans to invest $50 million in order to launch about 500 more sites by year’s end.   Thanks to the Internet’s low publishing costs, hyper-local news sites can provide a volume of micro-level coverage not previously offered by dailies and weeklies. The question remains whether there are enough advertising and other revenue sources to make this model viable in the long run.

Hyper-local news sites may not be a replacement for traditional newsrooms, but they seem able to serve the public good in a way that the news dailies and weeklies of yore never could.